Introduction

Welcome to FeedBok. These Terms of Service (“Terms”) govern your access to and use of FeedBok, a SaaS product that manages customer support and feedback in one place, accessible at https://feedbok.com (the “Service”).

By accessing or using FeedBok, you agree to be bound by these Terms. If you do not agree, you must not access or use the Service.

User Responsibilities & Eligibility

By using FeedBok, you represent and warrant that:

• You are at least 18 years old or have the legal capacity to enter into a binding agreement.
• You will use the Service in compliance with all applicable laws and regulations.
• You will not use the Service for any unlawful, fraudulent, or harmful purpose.

You are solely responsible for the content you submit through FeedBok, including feedback, support messages, attachments, and any other data. You agree not to submit content that is illegal, defamatory, infringing, abusive, or otherwise inappropriate.

Account Creation & Security

To access certain features of FeedBok, you may be required to create an account.

You agree to:

• Provide accurate and complete information during registration.
• Keep your login credentials secure and confidential.
• Notify us immediately of any unauthorized access or security breach related to your account.

You are responsible for all activities that occur under your account. FeedBok is not liable for any loss or damage arising from your failure to safeguard your credentials.

Payments & Subscriptions

FeedBok may offer paid subscription plans. By subscribing to a paid plan, you agree to:

• Pay all applicable fees as described on https://feedbok.com.
• Authorize recurring payments for subscription-based services until canceled.

Subscriptions renew automatically unless canceled before the renewal date. You may cancel your subscription at any time through your account settings or billing portal. Fees paid are non-refundable except where required by law.

We reserve the right to change pricing at any time. Any pricing changes will take effect at the next billing cycle, and you will be notified in advance where required.

Acceptable Use Policy

You agree not to:

• Reverse engineer, decompile, or attempt to extract the source code of FeedBok.
• Interfere with or disrupt the integrity or performance of the Service.
• Upload malicious code, viruses, or harmful content.
• Use the Service to spam, harass, or abuse others.
• Access the Service in a manner that could damage, disable, or overburden our systems.

We reserve the right to suspend or terminate accounts that violate this Acceptable Use Policy.

Intellectual Property

All rights, title, and interest in and to FeedBok, including software, design, branding, logos, and content provided by us, are owned by or licensed to FeedBok and are protected by applicable intellectual property laws.

You retain ownership of any content you submit to the Service. By submitting content, you grant FeedBok a limited, non-exclusive, worldwide license to use, host, store, and display such content solely for the purpose of operating and improving the Service.

You may not use the FeedBok name, logo, or branding without prior written consent.

Limitation of Liability & Disclaimer

FeedBok is provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

To the maximum extent permitted by law:

• FeedBok disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
• FeedBok shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.
• Our total liability arising out of or related to the Service shall not exceed the amount you paid to FeedBok in the twelve months preceding the claim.

Termination

You may stop using FeedBok at any time.

We may suspend or terminate your access to the Service if:

• You violate these Terms.
• We are required to do so by law.
• Your use of the Service poses a risk to us or other users.

Upon termination, your right to access the Service will cease. We may delete or disable access to your data in accordance with our data retention policies.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the applicable jurisdiction in which FeedBok operates, without regard to conflict of law principles.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the competent courts in that jurisdiction.

Contact Information

If you have any questions about these Terms, please contact us at:

FeedBok Website: https://feedbok.com Email: hello@feedbok.com